PRIVACY POLICY

At Odelia, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

A. Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by third-party payment providers)

B. Order Information

• Products purchased

• Transaction details

• Purchase history

C. Device & Usage Information

• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on site

• Referral source

We collect this information automatically through cookies, pixels, and tracking technologies.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order updates

• Provide customer support

• Improve website performance

• Prevent fraud and unauthorized transactions

• Run marketing and advertising campaigns (including Google Ads, Meta Ads, and other platforms)

• Send promotional emails (if you opt in)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Analyze website traffic

• Measure advertising performance

• Improve user experience

• Show relevant advertisements

We may use third-party services such as:

• Google Analytics

• Google Ads

• Meta (Facebook & Instagram) Ads

You may disable cookies in your browser settings, but this may affect website functionality.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, such as:

• Payment processors

• Shipping providers

• Marketing platforms

• Analytics services

All third parties are required to protect your data.

5. Data Retention

We retain your information for as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

You may request deletion of your personal data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

7. Data Security

We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Odelia
Email: sosmed.odelia@gmail.com
Phone/WhatsApp: +6289614143010